|Amit from Des Plaines, IL reviewed Apollo Cig model 'Apollo Standard Starter Kit ' on September 30 2011:|
Value vs. Cost
I ordered the Standard Kit from Apollo E-Cigarette om 09/23/11. Order Number 18355.
My overall purchase experience is not that great.
1) I paid extra $4.99 for USPS priority shipment. But the order came on 09/28/11. When I spoke to them, they told me it will take only 3 days, since I am paying extra. I live in Chicago Area, which means all Priority mail takes 3 days to reach my home. What's the point to pay extra for shipment.
2) I asked for Red tip Standard Kit, but I have received Blue tip kit. I had not informed regarding that via email or phone.
3) Last night when I opened the Kit, I found following..
a) 1 FREE pack of 5 cartomizers is missing from my box.
b) One of the battary in the kit has dent and not charging.
I am going to call them today. Let's see what happens.Overall my experince at this point not good. If I need to send it back, I have to pay shipping again.
Amit Das commented on October 03 2011:
Spoke to customer service. They already sent missing cartomizer and a battery via priority mail. At this point I am happy with purchase. Customer service is awesome. I will bye again. Don't know about battery life, since I have not use it. But product looks great. Thanks