|Leon from Edmonton, AB reviewed Apollo Cig model 'Apollo e Cigs' on November 22 2011:|
OverallI had the wonderful opportunity to chat with Kim with Apollo, who took the time to lead me through the entire process of how and what to order. I received top shelf customer service. Kim was very pleasant and patient and provided me with the expertise I needed to make my decision. Not only did she spend the time with me to confirm what I required on my journey to e-cigarettes, she actually requested I wait for my large order, until the sale began. She corresponded by email with me, to notify me of the sale, and then to top it off, she went in to the office, on her time off (she asked her coworker to contact her when I was ready to order) so that she could finish the order I had. She had remembered everything that I was interested in and how much of what I needed. She confirmed walked me though the ordering process, provided bulk discounts plus additional discounts and confirmed my order. In addition, she will also personally ship my order the following morning and stay in contact with me via email to confirm my shipment arrives. I have never experienced this level of commitment and customer service - even in person. Hats off to you Kimberley and Apollo. You are genuine and one of a kind. I will make certain that all my friends and associates who smoke hear about my wonderful situation. I do not know how well Kimberley and her coworkers are compensated, but I highly recommend some sort of compensation be made available. I can't wait for my order to arrive. I have complete faith and trust in Kimberley and Apollo. If you are considering electronic cigarettes, I highly recommend Apollo. I will be back, once my order arrives, and I am confident that the review at that time will be nothing short of fantastic. Thanks Kimberley and Apollo.
Value vs. Cost
Support Rep commented on November 29 2011:
Thank you for this wonderful post! We greatly appreciate knowing that our agents are helping you out. Please when you do receive your package, add onto this post and rate the product. Cheers :)