|Matt from Salem, NH reviewed Apollo Cig model 'Elips ' on August 11 2012:|
OverallHello, about a month ago I bought the Elips model. I guess the easiest way to get a full review would be to break it down into sections. Lets dive in! (I'm only reviewing the Elips model!)
Value vs. Cost
LOOKS/DURABILITY- The whole structure of the body is metal (I think, and if it isn't then its pretty darn strong) and coated with a soft matte black. besides the rubber mouth piece, the only plastic part on the outside is the button, but it does not feel out of place or cheap. The whole unit is sleek and surprisingly tiny (much smaller than I expected!)
VAPOR- The vapor produced by this little powerhouse blew me away. Ever imagine getting a solid throat hit with the low amount of nicotine? Me neither until the first time I used this. The vapor produced by this is thick and heavy, and very satisfying for doing smoke tricks.
CUSTOMER SERVICE- If I could give something on this list 6000 stars it would be customer service. 2 words, LIVE CHAT. The live chat on their website allows you to instantly talk to a representative if you have any questions or concerns. So far I have used live chat to discuss which model produced the most vapor, which flavors were best, whats included in the starter kit, refilling a cartomizer, and other things. The people actually care about the products their selling, which is something you don't see very often.
About a week of owning my Elips I noticed the battery didn't seem to be lasting as long as it should have so I contacted Apollo (can you guess how?). I told them the issue and I expected them to give me ways to fix it. Instead she asked me how long I had had it and then offered to send a replacement one free of charge. You just don't see this type of customer service anywhere!
Since I'm running out of typing room Ill make some bullet points.
BATTERY: long lasting and awesome with the pass through charger
PRICE: it is 70 dollars but it worth every penny. Free shipping to!
All the ratings have 5 stars, that's no accident!