EverSmoke Product Images
Tobacco, Menthol, Cherry, Vanilla, Peppermint, Coffee
Rating Trend: (unchanged)
Matt posted on May 15 2012: post comment
OverallI smoked for over 30 years and had gotten up to 1 1/2 to 2 packs a day. Wanted to stop but was reluctant due to withdrawal effects. Started the e-cigs in Feb. 2012 and haven't had a cigarette since. Find myself liking the e-cig (18mg) better than the regular cig. Customer service has been great, I should know I have needed them a lot. There are two things to be concerned about 1.the battery life and having several of them so you always have a charged battery. I have been thur a lot of batteries. Customer service has been great to send out a new battery to replace the broken one. Of course it takes about a week to receive it. I have purchased three batteries so I will always have at least two batteries that work. It takes about 4 hours to charge a battery. I found that I would be more likly to get the real cig if I had to wait ... View full review
Value vs. Cost
Chad posted on February 27 2012: post comment
OverallBest ecig out there! Got this for my Mother for Christmas and she loves it. She has not touch a real cigarette, only this product ecig. We thought nothing would ever work for her, but this has! The down side to this device is Cust. Service! I have put in many many phone calls to get the billing and shipping address turned over to my Mothers info, they still keep sending things to me and using my credit card after 2 months and many phone calls nothing has changed. Today I just revived a back ordered case sent to me after myself and my Mother asked them 3 times to send it to her, oh and they STILL CHARGED ME FOR IT after begging them to use my mothers credit card! I hope this brand gets it together because they have a great product! They also need to fix the web site so customers can better manage the recurring delivery of cartridges! ... View full review
Value vs. Cost
Customer Service commented on March 01 2012:
Trace, thank you for your loyalty to this ecig. We value our customers and have taken your suggestions for improvement under consideration. We have recently increased our customer service department due to the rapidly increasing popularity of this e-cigarette. We hope in the near future you will think as highly of our customer service as your do our products.
Customer Service commented on February 29 2012:
Chad, we pride ourselves on excellent customer service and we apologize for any inconvenience you might be experiencing with your order. Our customer service manager will be in contact with you to correct your shipping and billing information.
Trace commented on February 28 2012:
Unfortunately I would have to agree with you on customer service and and website design. Too many times have I had to call to get my home delivery program correct. Also, we cannot edit it ourselves, and even if we could, their site is so poorly setup for that. I have like 13 orders on my history, some cancelled, completed, declined, etc. and there are multiple boxes checked that causes so much confusion. I hope they get a better customer service, better website and make it more customer friendly b/c I do love their e-cig and would hate to leave b/c of poor service.
Colleen posted on January 16 2012: post comment
OverallJust got the package in the mail 3 days ago. I ordered the sample pack of flavors to test out....Cherry is amazing! Peppermint too! Set came charged so I could use it right away....everytime I think I should charge it, it doesn't need it yet. Very impressed.
Value vs. Cost
The only thing I wasn't happy about is the chargers....they all require the USB hub...so I'll need to put together a ziplock of everything to take with me out of the house.
|Battery: Type, Colors, and Dimension|
|Battery Type||auto or manual|
|Length of Battery||3.9" (100mm), 4.3" (110mm), 4.6" (118mm)|
|Diameter of Battery|
|E-Liquid / Nicotine Solution|
|Ingredients||Nicotine, Distilled Water, Natural & Artificial Flavors, Glycerin, Plus some additional ingredients depending on flavor|
|Vegetable Glycerin (VG) or|
Propylene Glycol (PG)
|VG and PG|
|Portable Charging Case|
|Customer Service Options|
|Toll Free Phone||800-856-EVER (Promo code: 1022)|
EverSmoke Cigs are available in three battery sizes including standard, mini and long. The longer the battery, the more puffs you will get. According to the compnay, the battery life of a standard or long battery is about one day, depending on usage. The standard battery, when fully charged, provides about 250 puffs, while the long battery supplies about 350 puffs. The mini batteries, which offer about 175 puffs, are better for short outings or evening use, the company states. Users will know when it is time to charge the battery when the orange "lit" end of the cigarette begins to flash.
The starter kit contains a personal charging kit that can fit in ones' purse and charges on-the-go. According to an independent review, the charger available for the EverSmoke brand is smaller than those offered for BLU e-cigarettes and is approximately the same size as a standard pack of cigarettes. The case can charge a battery four times before the case itself needs to be recharged. Recharging the case takes about two hours, the reviewer found. The starter kit also includes a wall charger, a car charging adaptor and 15 nicotine cartridges. The cartridges come in four nicotine strengths, including bold, full flavored, light and ultra-light.
Currently, EverSmoke e-cigarettes are not available from the store, but individuals over 18 years old may by them online.
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(*) Price information listed here may not be up-to date and is for your reference only.