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I recieved part of my order on the 25th and it came with a letter stating ...

from Kearney, NE reviewed EverSmoke model 'Eversmoke ultimate PLUS starte' on January 26 2012:

OverallOverall
Life of BatteryBattery Life
Vapor VolumeVapor Volume
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Cost, ValueValue vs. Cost
I recieved part of my order on the 25th and it came with a letter stating that my charger case and carrying case are on back order. I can't quite figure that out because the rep that took my order on the phone could have made me aware of that at the time of purchase.anyway 160$ and part of the order kind of makes me a bit leary,but I will just practice patience for the time being.

Oh and another thing if you are planning too purchase a standard battery withh the manual trigger.It won't last you a day of vaporing.or at least mine didn't.

I AM MORE THAN PLEASED FOR THE TIME BEING I JUST AM AWAITING THE ARRIVAL OF THE REST OF MY ORDER THANX EVERSMOKE I NO LONGER CRAVE THE STINKING OLE' CIG

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Customer Service commented on January 27 2012:
Hi Jeremy, First we would like to congratulate you on giving up traditional cigarettes and making the switch to EverSmoke. We apologize for our customer service representative not informing you of the items that were out of stock. Thank you for letting us know and we have forwarded your concern to our customer service manager. The great news is that our personal charging cases are back in stock and you should receive yours within the next few business days. If you are still experiencing problems with your manual battery, please call our customer service department and we will send you a replacement.

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