|Ken from Honolulu, HI reviewed SmokeTip on May 29 2011:|
OverallWent with Smoketip because of the lifetime warranty, and based on other reviews i read. after the initial charging of the battery, they would no longer charge, I wasn't sure if this was the batteries or the charger, so I alerted the company and they sent me out a new set, I mailed mine back to them. Flash forward 3 weeks, the batteries they sent me are now malfunctioning. I contact the company for replacements and they tell me that I didn't send them back the USB from the last order so they can't replace my faulty "Lifetime warranted" battery. extremely dissapointed in the customer service, and very insulted in the inference that I would try to rip them off for a $20 USB, give me a break.
Value vs. Cost