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I shopped around a lot before I chose SmokeTip, and couldn't be happier. I've ...

from Burbank, IL reviewed SmokeTip model 'Starter Kit Regular' on August 28 2011:

OverallOverall
Life of BatteryBattery Life
Vapor VolumeVapor Volume
Customer ServiceService
Cost, ValueValue vs. Cost
I shopped around a lot before I chose SmokeTip, and couldn't be happier. I've never had an issue with battery life (Just charge them every night people!), and although I have had to send 2 items back, I received them back quickly. I definitely recommend ordering the starter kit. It has everything you need, and in case you have to send a battery back, you have a spare until the new one arrives. I highly recommend the travel charger for, 1. Convenience while on the go, and 2. In case your wall charger stops working and you have to send it back/order a new one. They have even released new blue tips! My only complaints are that my cartridges seem to begin to get kind of weak on flavor after about 40 puffs. Also, I feel that customer service should cover shipping when I return one of their defective products in the form of a pre-paid envelope. Why should I have to pay for their product error? Other than that, I love it!
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