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I have been dealing with SmokeTip for over a year now and have invested a lot ...

from Temecula, CA reviewed SmokeTip model 'Smoketip' on October 28 2011:

OverallOverall
Life of BatteryBattery Life
Vapor VolumeVapor Volume
Customer ServiceService
Cost, ValueValue vs. Cost
I have been dealing with SmokeTip for over a year now and have invested a lot of money in this program. I have had some faults with the product in the past and relied heavily on the 'Hassle Free Warrantee' that is promoted all over your site. Up until today I have never had a problem returning faulty products sent to me after purchase. Today I called and was completely taken back by how rude and short your representative was handling customer service. After being frustrated with how the conversation was going and getting hassled about a legitimate return I asked a question and was threatened on the phone. After this I was told I could not speak to a manager or another representative so I hung up. Please help. I am overall completely satisfied and have not had a cigarette in over a year and have referred friends and family
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