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First Class company and a first class product. I decided to come and post my ...

from Deerfield Beach, FL reviewed South Beach Smoke model 'Deluxe Starter Kit' on November 24 2011:

OverallOverall
Life of BatteryBattery Life
Vapor VolumeVapor Volume
Customer ServiceService
Cost, ValueValue vs. Cost
First Class company and a first class product. I decided to come and post my experience after I just received an incredible email from them. First let me state that I have been extremely happy with my south beach smoke since the day i got it. Have had no issues and have been able to cut my regular cigarette habit completely.

Anyway back to the email. They apparently just came out with a new battery that is the best battery ever produced for an ecig. More vapor, better battery life, etc. I don't know if that's true but that is what they said. Anyway the incredible thing is they reached out to me unsolicited and offered to upgrade me to this new battery for free!!?? Why would they do that I thought and asked? They replied that they want all their customers to have the best smoking experience possible and that this new battery would do just that.

I find that as an incredible gesture - especially since the optional battery was still great. They have earned my business forever.
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