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Love the flavors. I ordered the standard starter pack. I asked for a flavor ...

from Tucson, AZ reviewed V2 Cigs model 'V2 Standard Starter Kit' on September 07 2011:

Life of BatteryBattery Life
Vapor VolumeVapor Volume
Customer ServiceService
Cost, ValueValue vs. Cost
Love the flavors. I ordered the standard starter pack. I asked for a flavor variety pack and this is what I got, even though it was not a standard option. I use the manual when I need a boost (better hit). I use the auto regularly. I would prefer a bit of a longer battery life, but the charge time is quick also (less time than I take between cigs) and having two, I always have one to smoke. It is a bit of an adjustment from a normal smoking habit (light it, smoke it, put it out... light it...), but the nicotine and feeling are great. I put my order in late on a Thursday, recieved it 8 days later. Not the fastest, but nothing to complain about. I recieved 3 emails while waiting. If there must be a delay, it is really great to hear from the company. At least I know that they are paying attention.
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Strid commented on February 11 2012:
Wow, how I wish I could revise my ratings. I have been using this V2 since September. I have spent a lot of money on them. I am finally back to this site to try to choose a different brand. As I stated in my last post, the initial order was slow to arrive, but the communications was good. Well after that my next order, and every subsequent one have been slow to arrive and at least one item in my order was out of stock and needed to be backordered. This is especially frusterating when I am running low on cartridges and risk running out. What am I to do, go get an analoge? That kinda defeats the purpose. But shipping delays is not even the worst part. That being the quality. I have burned out 4 charger cables and 3 batteries. Yes, they replace them on warantee, after you argue with a "customer service agent" and try all sorts of bizare things to fix it. Then you have to pay for the return shipping, or else they will charge you for all the replacement parts. One of the times that I ran out, I went to a local smoke shop to see if they carried V2 or if any of the other brands cartridges would be compatible. I bought a small starter kit of Encore. The cartridges are compatible as is the charger. Unfortunatly, Encore doesnt have as good tasting flavors and the battery doesnt last very long. The charger is a little usb instead of a usb cable and it has so far lasted me 2 months. (My most recent one from V2 lasted 3 days.) Don't waste your money on this company. You will just end up like me, trying to find a different product that is at least partially compatible, so that it is not all a waste.

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