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The customer service (Manny) is pretty bad. I really tried to stick with this ...

from Chula Vista, CA reviewed V2 Cigs on September 14 2011:

OverallOverall
Life of BatteryBattery Life
Vapor VolumeVapor Volume
Customer ServiceService
Cost, ValueValue vs. Cost
The customer service (Manny) is pretty bad. I really tried to stick with this company but finally gave up 2 days ago. The other reviewer is right, they are completely unreliable. The batteries are terrible, the cartomizers are never even close to full, shipping is totally unreliable and slow, ALWAYS running out of stock but worst of all is the customer service. I was treated like an idiot and now after spending $900.00 in the last 4 months I give up. Hey, you live and you learn right?
I hope this review will help you in your search for a good E-cig company, V2 is definetely NOT it.
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TravelDave commented on September 24 2011:
I ordered the V2 Starter Kit due to various "reviews" I had read. I had previously tried the NJoy, and while it was ok, I wanted something better. V2 supposedly was going to be that "better" thing. I finally got it today, this after receiving first an email saying my purchase had been shipped, then it hadn't and finally had, but still it took about a week, so that was ok for me. I charged both batteries, which took almost no time at all to charge. I bought the Menthol 12mg for my wife and the Red 12mg for me. The entire idea behind eCigs is that I want my wife to stop smoking, while I, due to a very rare condition (neurogenic bradycardia), actually still needed the nicotine stimulant to keep my pulse rate and blood pressure at a level above dead. E-Cigs seemed to be the answer...no tobacco smell, so she could wean herself off (she isn't a big smoker anyway) while I could still get my nicotine fix. I can only drink just so much caffeine and refuse to take amphetamines. Anyway, back to the V2. We both fired them up and the flavors and amount of vapor was impressive, at first. We bought the manual battery versions. I have actually been counting puffs on mine, to see how it compares to a regular cigarette. At 26 puffs, mine quit producing vapor. That was over the course of 3 hours. I'm presently recharging the battery, maybe that is the problem, but seems weird. I'll update tomorrow to let you know my first day results, so far I'm not a happy camper, but the wife's seems to be working ok, for now. Oh, and if anyone at V2 is reading this, I am a fairly well known travel writer, with a substantial following, so my readers will also be learning of my experience(s) in this. dave

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