|Jason from Macon, GA reviewed V2 Cigs model 'Travel Kit' on January 05 2011:|
OverallPaid for the traveler kit in November with two day shipping. Order takes 11 days to arrive. Inside, there was no charging case, and no car charger, yet there was a note informing me that they were backordered. When I had to order replacement carts a month later, the representative told me that the reason the two chargers hadn't arrived was because the current versions were defective and were in the process of being redesigned by the manufacturer. I contacted them several days later to tell them I wanted a refund. It took them a full month to agree to refund the money for the chargers, and only after I threatened legal action several times. I will never use this company again.
Value vs. Cost