Mike from Germantown, MD reviewed Victory E Cigarette on April 16 2012:
Overallgot it from the groupon code... tried it today for the first time and I liked the taste! smooth and the vapors are not irritating to the throat. 6 hrs FREE from paper based cigarette! n counting.
Value vs. Cost
Stephan commented on February 01 2013:
I placed an order for my 1 cent starter kit on Jan 15th and waited patiently. After about a week the website said my order was being processed. I called them and waited 30 minutes to get through and they indicated it would be another week to fill the order. I called them 8 days later and waited another 40 minutes to talk to someone and they told me my order would ship that day or the next. The website said it was "ready to ship". 2 days after that the website still said ready to ship. Today I checked the website and there was no record of my order so I called and waited 25 minutes to talk to someone. When I finally got through they told me they cancelled my order because they were no longer honoring the 1 cent deal but I was welcome to go to their site and order the same kit for $60. B***S***. I will find somewhere else to get my ecigs.
Laura commented on January 09 2013:
I am having the same problem. They will not get back to me on a tracking number for my shipment. There is always a 37-50 minute wait on the phone for the next customer service rep. I am hoping I do not get ripped off.
Frank De Feliccia commented on November 17 2012:
So far, I'm not very happy with Victory E-Cigs. They're customer service is almost non-existing and consists of an answering machine and your calls are never returned. They have no web sight to contact the company and so far, they're service, to say the very least, is poor. I ordered the starter kit paying for two day delivery and the post office has still not received the package after 4 days. Victory cigarettes still has not returned any phone calls regarding this situation. Good luck to anyone making the same mistake I did.