Brandi from Addison, IL reviewed Volcano e Cig model 'Inferno' on September 11 2011:
OverallI bought an e-cig package from these guys and it did not work. I would get hot oily drips of nicotine in my mouth which was very gross. The item was defective but Volcano E-Cigs will not give refunds under any circumstances. They offered to fix the item but when they sent it back I had the same problem. They are very dishonest and you can tell by the message on their recording and in dealing with them that they are unprofessional. I would AVOID THIS COMPANY AT ALL COSTS! They sell an inferior product and offer no refunds. BUYER BEWARE!!!
Value vs. Cost
Andrew commented on January 12 2012:
I don't have a clue what this Brandi is talking about. I bought an Inferno, had some trouble getting used to it, but after calling cs I was able to use the item correctly and I haven't had a problem since. I think that that is the problem with most negative feedback on Volcano, the customers haven't used their items correctly. When used in the manner that it was intended I agree that Volcano has a quality product, excellent customer service, and just overall professionalism. This is the absolute best e cig maker on the market. Any negative feedback on Volcano and it's products is premature.
Kim commented on October 21 2011:
Buyer beware is correct!!!! I bought an Inferno ecig from volcano and it lasted literally a month before both batteries died. We sent them in and the company said both were defective. I got 2 batteries in the mail about 3 weeks later....turn around time is horrible! Now 4 months later im stuck with 2 dead batteries AGAIN! Volcano is a unreliable company,until they can get a product out that doesnt fall apart I will not recommend them! Also notice how they monitor all comments on the forums and wont post any bad comments people leave about their products.....haha what a scam! I dont believe brandi is talking sh*t either : )
Shirley Bort commented on October 09 2011:
My daughter got me a kit to help stop smoking... I was absoultly amazed... Ive smoked 2 packs a day for almost 40 yrs not completly off analogs yet but down to about 5 or 6 a day... I think they are AWESOME and recommend them to all my friends that want to quit... I love the fact you can chose the flavors and play Mad Scientist mixing them Will never go back to analogs...
chris commented on September 24 2011:
I got a disposable volcano ecig and had no problems. Works great for about 2 days. Thinking of getting the full kit.
da man commented on September 18 2011:
jus so u know... "Brandi Williams" is a s@#t talker, i saw this same statement on 10 different forums. word for word. he is being paid to bad talk volcano. don't listen to him. i bought the inferno and the magma from them. both great pieces and cs is always prompt in dealing with any issues. jus a quick statement...have a nice day and do ur research.