|Kristen from New York, NY reviewed blu cigs model 'starter kit black' on July 16 2011:|
OverallThe e-cigg itself is wonderful, has a nice amount of vapor and is light and comfortable to hold. The battery life is very short, however, so make sure to have the charger or back-up battery with you. I was terribly dissatisfied with the customer service with the company. They sent me the wrong flavor with the starter kit (coffee instead of tobacco...YUCK) and refused to acknowledge their fault. I have sent them several complaints and requests for the correct flavor and they ignored my complaints. Its a nice product but their customer service is awful and not worth even dealing with.
Value vs. Cost