|Linda from Las Vegas, NV reviewed blu cigs model 'Blu' on November 18 2011:|
OverallI have purchased 2 starter kits since I usually lose small things. In addition, I ordered two extra battery components. The vapor is very strong at the first few puffs, but then diminishes. The battery does not last long at all and I find them not to recharge very well. I do like the carrypack, however, the battery life is very frustrating and makes me tempted to try another brand. They do however, have lightning delivery, but need to improve on the batteries big time.
Value vs. Cost
bluCRM commented on November 21 2011:
Linda, I am sorry you seem to be having issues with your batteries. It is very important to charge them completely before the first use, same goes with the charging pack. WE did however design our batteries a little smaller than most brands to better mimic the size and weight of a traditional cigarette. To compensate for a little shorter life, we provide two batteries in the starter kits so while one is in use the other can be charging. If you think you are having issues above and beyond what seems normal, please call our customer service and we will do everything we can to get you a properly working pack and batteries.