|Jennifer from Corryton, TN reviewed blu cigs model 'Blucigs premium 100' on January 27 2012:|
Value vs. Cost
I am only giving two stars and they are for the cartridges only. The batteries are the worst! I initially bought the Premium 100 starter pack, right off the bat one battery wouldn't hold a charge. I returned it but they have never received it... So I ordered the Premium starter pack and an extra battery with it. They were great, even lasted longer than my 100's batteries...until two of them went totally black and wouldn't work at all the very moment I took them off of the USB charger. So that left me with one premium battery and one premium 100 battery out of five batteries. I have sent back the other three but haven't heard a word about my replacements yet, and now tonight...the two batteries I had left are doing the same thing. The pack won't even recognize them and the USB charges them, but when you try to use them, one just flashes and the other one is totally black. Called customer service and the dude said he had NEVER heard of this problem...ummm, riiiight. Maybe if you read some of your reviews you would "hear" about this same problem or maybe the obvious fact that your Premium 100 extra batteries have been "temporarily out of stock" for over two months now and no one knows when they will be back in...hmmm, sounds like a problem to me. So the reps advice to me was let it set a day and it will reset itself, just don't use it for a whole day. Really? I am/was a SMOKER. If I could just lay them down for a whole day and not smoke...I would've have spent nearly $500 bucks on your site already!!!!!!!! Geez....great advice "dude". Here's some very good advice...make a product that WORKS before you try and sell it. I mean, maybe it's just me...nope, it ain't...every single viable company in the the entire world can and will give you that SAME advice. Bottom line is this...no matter how wonderful your liquid smoke juice is...it's worthless if you can't provide a battery to actually make it work!!!
Lona commented on February 06 2012:
Everythign you just explained happened to me. I am so dissapointed after a total of 100.00 including the disposables, the starter kit an new cartridges. Makes me want to go by a pack of cigarettes now I'm so frustrated. I was doing well for 2 weeks.
Kenny Anderson commented on January 29 2012:
I started using Blu when I saw it in my local Walgreens, I bought the disposable classic tobacco and loved the taste. Went to Blu's web site and bought my wife and I the premium starter kits. It took a while for us to get them (about 14 days). Once they came in the product was very nice and seemed to work well, about 20 drags in to the first cartomizer it was already starting to loose taste and vapor was getting weak. So I replaced the cartomizer with a new one, it seems that there is no consistency with the juice in each cartomizer. I also am very upset about the battery life I get, I am an ex pack-a-day smoker and Blu has not meet my needs. I am looking to switch to prosmoke, I wish I had done more research.